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Training Manager (m/w/d)

  • Hybrid
    • Wiener Neudorf, Wien, Austria
  • DL AT | Marketing

Job description

In this role, you are responsible for the training strategy for Austria and manage the planning, implementation, and further development of all training measures based on the cross-country strategy (AT/DE). Your goal is to sustainably strengthen the technical and consulting expertise of our target groups and make the effectiveness of these measures measurable. As a passionate brand ambassador, you empower internal and external teams to optimally present our premium products at the Point of Sale (POS).

Your Core Tasks

  • Strategy & Analysis: You analyze training needs based on market and performance data (KPIs) and develop target-group-oriented, practical training concepts (in-person, digital, hybrid).

  • Empowerment & Implementation: You train and coach external specialist consultants as well as internal sales teams and multipliers.

  • Representation: You conduct training for strategic retail partners (e.g., MediaMarkt) and represent us at trade fairs and events.

  • Quality Management: You define key performance indicators, evaluate the transfer of knowledge into daily work, and continuously optimize existing concepts.

  • Innovation: You support the expansion of digital learning formats and actively develop the internal training platform (De'Longhi Academy).

  • Interface Management: You work closely with training management in DE/AT as well as local sales and marketing to effectively support sales targets.

  • Active Specialist Consulting: In exceptional cases (e.g., major trade fairs), you act directly with customers to make the brand tangible as an expert.

Job requirements

Your Profile

  • Experience: 4–6 years of relevant experience in knowledge transfer, ideally in the field of electrical household appliances or the retail environment.

  • Education: Completed commercial/technical training (e.g., apprenticeship with Matura) or a degree (Business Administration, Marketing, Sales).

  • Competence: Strong technical understanding with the ability to translate complex features into simple, high-selling arguments.

  • Personality: Confident demeanor, high energy, and a distinct "hands-on mentality." You are a strong communicator, solution-oriented, and enjoy working independently.

  • Skills: Business-fluent German and very good English skills are required. Proficient use of MS Office (Excel/PowerPoint).

  • Mobility: High willingness to travel within Austria (Class B driver's license).

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